Customer service experience as well as education or work experience within the areas of law enforcement or the justice system are also considered assets. One week prior to training,you will attend a two-hour documentation and information session is where you will review and sign all essential documents. Understand and be empathetic to the needs of customers, ensuring proper care and attention is provided. They patrol our transit systems 24 hours, seven days a week, proactively preventing disorder and providing help in emergency situations. The simulators can simulate rain, snow, darkness or track obstructions. 4:30 pm, February 8, 2023. Reg. THREAD: Calgary Transit is implementing a three-step plan to address concerns around safety. Submit your cover letter and resume online at calgary.ca. Individuals may also work more hours based on their availability and operational needs. Work could start or finish at any of our LRT garages or at a CTrain platform. We seek individuals who are committed to public service, enjoy collaborating with others and who share ourvalues, including The Citys commitment toanti-racismand reconciliation. Vacation is based on seniority. Do I always start and finish work in the same place? Solid, white dress shirt with a collar (we will give you a clip-on tie to wear). A DOAP Outreach worker is paired with a Peace Officer from the Community Outreach Team as part of a mobile outreach program dedicated to Calgary's transit platforms . They patrol our transit systems 24 hours, seven days a week, proactively preventing disorder and providing help in emergency situations. It is a paper-based test that takes place at a Calgary Transit facility. Weekday work is not mandatory, but often available. That was also done in collaboration with corporate security with additional resources on the transit line to augment the service model, he said. Police officers are responsible for protecting lives and property by enforcing laws, responding to calls, issuing citations, and making arrests within a designated area. Will I still drive a bus, once I am a CTrain operator? Test dates are scheduled for: Location: Calgary South Soccer Centre (7000 48 St. Employment history with specific positions in law enforcement or security and/or a customer service role. Paper maps are given to trainees during their training to use as an operator. The City of Calgary is the largest employer of Community Peace Officers. How long is training? Provide assistance and properly secure customers who are ambulatory, require service animals or use wheelchairs, scooters and other mobility devices. The training program for transit operators and community shuttle operatorsis full-time25 business days, even if the position you are applying for is only part-time. Your initial uniform is provided free of charge. The officers represent a variety of different backgrounds, something that Calgary Emergency Management, Community Safety, and Transit Safety Deputy Chief Will Fossen represents well-rounded and well-trained officers joining their respective services. This map test requires searching a map for answers to questions. The City of Calgarys targeted selection method, Alliance of Credential Evaluation Services of Canada, Applying to be an Electro Mechanic Trainee, Applying to be a Truck and Transport Technician. This portion of the training is Monday-Friday from 8-4 p.m. When can I apply? The training takes approximately 24 weeks to complete and covers a variety of topics. A written comprehension assessment may also be conducted. The classroom portion covers an intensive study of the law, authorities and defensive tactics for a community peace officer. Share our values of integrity, equality, courage, accountability, honesty, respect, compassion, and teamwork, Exhibit the essential behaviours of our organization and the City of Calgarys 4 Cs, Individuals with a high level of self awareness and emotional intelligence who are passionate about public service and community safety. City employees must apply using the employee portal or myHRconnect. Like 900-1500 applicants every posting AltaGuy Rookie Member Posts: 48 Education and training directly related to enforcement, public relations, community safety or interpersonal communications. The application and training process is vigorous and requires full dedication. Salary estimates are based on 2,148 salaries submitted anonymously to Glassdoor by Calgary Transit Peace Officer employees. Full or Part-Time: Full Time. For community shuttle operators, the typical shift is 7.5 hours long; however, it may be spread over a 12 hour period. Applicants must possess strong interpersonal skills with the demonstrated ability to resolve conflict with their peers as well as members of the public, make decisions effectively in often high stress or dynamic situations, build strong partnerships within the community and ability to follow clearly-defined policies and procedures. Benefits: Accessible operators with 60 hours or 75 hours guaranteed are eligible for benefits. Upon successful completion of the in-classroom training, new recruits will transition to the Officer Coach Phase of training. No. Although most training occurs Monday to Friday, there may be an evening or weekend shift. What salary does a Calgary Transit Peace Officer earn in your area? Operators can check their next days work online or by phone at 5:30 p.m. the day before. The theory portion will take place in a classroom while the practical portion will take place onboard the CTrains. Our training program is designed to provide trainees with the knowledge, confidence and skills to become peace officers. What is the Strada test and how do I study for it? How late will I finish? Buses are assigned randomly every day. A $20 non-refundable administration fee is charged to all applicants. Our training program is designed to provide trainees with the knowledge, confidence and skills to become peace officers. Successful completion of a provincially recognized Fitness Test within the provincially recognized timeframe, options include: Alberta Physical Readiness Evaluation for Police Officers (APREP), Police Officers Physical Abilities Test (POPAT), Correctional Officers Physical Abilities Test (COPAT). Inform customers of appropriate fares and issue transfers. Learn more below about how to apply, the interview stage, security clearance requirements and more. Your test results are valid for one year. Paid training is provided. This may include a combination of factors such as: pre-hire qualifications, previous experience, training, education and class of drivers licence. Calgary Transit is a 24/7 operation. Prepare and give evidence in court: collaborate with and exchange confidential information with the Calgary Police Service and other law enforcement agencies. In order to be successful in your new role, along with your strong customer service skills, you'll use your attention to detail to learn the layout of the City, write accurate reports, take the initiative to prevent situations, and ensure you are visible for the safety of your fellow teammates, transit operators, and the public. During the training program, you should wear: No skirts, jeans, t-shirts, high heels or caps are allowed. All City of Calgary jobs are posted here. . Transit operators and community shuttle operators could start at one of our bus garages within the city, or somewhere along a bus route at a predetermined point. If you are successful, you will move onto the panel interview phase. Salary estimates are based on 1,927 salaries submitted anonymously to Glassdoor by Calgary Transit Peace Officer employees. Ten new Calgary. These breaks may be anywhere in the city. This phase is 12 weeks in length and is comprised of two 6 week rotations where the new recruit is paired up with a qualified Officer Coach who is trained to assist and support new officers in transitioning the skills developed in-class to practical and hands-on application. What area of the city will I work in? If you wish to apply for a position, please Apply Online. Do I have to pay for my uniform? As a new hire, your vacation will be limited to the months of November to May, based on your seniority. Francis Atsulu once served in Kenya's military before moving to Canada. To become a Peace Officer, you will first need to meet the minimum requirements for the job posting: You are responsible for test scheduling and payment. Ian Stewart, with Calgary Transit, says officers are dealing with a number of disorderly conducts including fires. Posting Title: Public Safety and Enforcement Officer. Trainees will learn to operate CTrains in the garage, in the yards and on the Right of Way. 1 Calgary Transit Peace Officer Salaries provided anonymously by employees. Greg Pierzchala was shot while responding to a call . 800 Macleod Trail S.E. As your seniority increases, more weeks will become available to choose from. The national average salary for a Calgary Transit Peace Officer is $106,131 per year in Canada. Full Alberta class 5 operators licence no probationary Graduated Drivers Licensing (GDL). If youre thinking about applying to join Calgary Transit, there are a few things you should be aware of to make applying and training easier. Our members must have a high degree of personal integrity, display sound judgment, intelligent decision making, maturity and common sense. Click here to see the total pay, recent salaries shared and more! There will be homework and studying most evenings. No. Learn more below about how to apply, the interview stage, security clearance requirements and more. The DOAP Transit (Downtown Outreach Addictions Partnership Transit) team is a partnership between Alpha House Society and Calgary Transit (Public Safety and Enforcement). All operators may finish very late. Finally, the last operator would relieve that operator and, when the bus is no longer in service, take it back to the garage at the end of the shift. On-call operators will have their vacation hours paid out annually. How to apply Submit your cover letter and resume online at calgary.ca. Working for The City means exceptional benefits, a defined pension plan, work/life balance, learning and development opportunities and multiple career paths. Working as a transit operator is a fun and rewarding career. Vacation: To be eligible for vacation, you need to have at least one year of employment. We expect a great deal from the people we select to serve the citizens of Calgary as police officers. On-call operators are not eligible for benefits. How long is training? Job ID. These breaks may be anywhere in the city. The investment that transit made prior to today gives us what equates to 28 peace officers, he said. After six months, you must apply again on the next competition. The access operator training program will focus on driving, picking up and dropping off, policies and procedures, using the equipment such as fastening wheelchairs, learning the GIRO software for pickups and drop-offs. What other training tools are used? Are you passionate about providing first class services to the community? Due to the intensity of the training program, we ask that you make alternative work arrangements during your training period. Do I have to pay for my uniform? Contribute to community safety by patrolling all transit networks, promote public safety and awareness on issues impacting customer safety. Calgary Transit has two state-of-the-art LRT simulators that are designed exactly like the interior of a CTrain cab. That funding was discussed as part of budget week in Calgary City Council. Contribute to community safety by patrolling all transit networks, promote public safety and awareness on issues impacting customer safety. Identified training subjec Continue to current page menu and content, Providing ETS patrons with general assistance and exceptional customer service, Responding to security-related incidents, emergencies and intrusion alarms, Enforcing municipal bylaws and Provincial Statutes, Conducting mobile and foot patrols on ETS property and facilities, Retaining and securing evidence and records, Collecting ETS fares and managing crowds at special events, Monitoring and enforcing proof of payment, Ensuring facilities are secure (locked/unlocked), Performing other related duties as required, Completion of Grade Twelve (12) and completion of a recognized Diploma related to Police Studies, Security or Criminology and a minimum of three (3) years of strong customer service experience with at least one (1) year of diverse law enforcement experience - OR - Completion of Grade 12 and five (5) years of enforcement experience in a recognized Law Enforcement environment; must have been a serving Police Officer or Peace Officer I in Canada within the past five (5) years, Current certification in Standard First Aid and Basic CPR, Possession of a valid Alberta Class 5 Motor vehicle operator's license or operators licensing equivalent recognized by the Operator Licensing and Vehicle Control Regulation, Alta. 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