Rearrange notes in cassette 3. Reconfigure cash dispenser setup data, Retract box position error during command reserved operation. Remove note from the CDU delivery path. Exchange sensor after abnormal operating CS13 Sensor, 1. Check the status of Black mark sensor 2. Check the catcher inside cassette #2 guide, Field Error (This Field must have initial value). Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Reboot ATM: 9721124: Paper jammed: 1. Try clearing the cash tray of notes or foreign objects. Get the trace file and log files in D:\trace 2. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. 1. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. How to fix the problem: 1. Remove note from the CDU delivery path. Verify connections to NS4 sensor. The error of double detection bills during dispense operation, 1. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, 1. Remove note from the CDU delivery path.2. Replenish receipt paper in paper charger. Remove note from the CDU delivery path.2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses. 2. Check the catcher inside cassette #2 guide. means cassette number. Replenish the paper roll. Communication error Command Length doesnt match. Re-initialize machine, verify connections to mainboard. Replenish receipt paper2. Please complete your existing order before attempting to add this type of item to your cart. Read data of Read Double Sensor Command, 1. Close the feed tray on the printer. ), Cash picking-up fail while cash in cassette #2 is enough, 1. Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Replenish the cash - If using less than 75 bills, disable the "Low Cash Warning" in the Transaction Setup Menu. Replace Reject Solenoid 1, 1. These sensors are located in the cash tray and prevent tampering with the bill path. Chapter1. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check the reject analysis to determine the cause of reject (reports menu). Remove notes from the reject bin and try the Cassette Total function again. Remove the remaining notes at a sensor in front of the CST 2. Check CS5_1 Sensor Cable 2. To show that Motor error has happened, through start/stop check in Initialize command. Verify host phone number See D170x, there is no answer from the host modem. Check CS8 Sensor Cable 6. Check the Cash Dispenser received command. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Check the status of setting paper2. Upgrade Cash Dispenser Firmware or re-download 3. (This is equivalent to the -1/-1/-001 error when using Windows RMS). Check the Cutter module. Remove note from the CDU delivery path. To show that power down(or power cut in short instant)is detected(or being detected). Failed to read Register of EPP. Clear the cash tray of any bills or foreign objects. If persistent, it could be a defective modem. Verify the Host phone number is programmed correctly. 2. Check state of notes in reject box 2. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Remove notes or dust on CS15A Sensor 2. ), When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor. 20003. In case T=1 cards, after ATR receiving, IFS exchange is failed. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Remove notes in the reject box and remount the reject box 3. Test Modem. Remove notes in the reject box and remount the reject box. The two codes must match. 2. Check BIN List. In most cases you may have to remove the printer to locate difficult jams. 1. Initialize after resetting the power 2. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Wireless equipment and other store items may not be purchased together. Remove note from the CDU delivery path. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . Initialize after removing notes or dust over Gate 2. 1. Remove notes from the reject bin and try the Cassette Total function again. Remove note from the CDU delivery path. Remove dust in CS1A, CS1B Sensor5. 4. Remove notes jammed in CDU 3. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. There may be a note stuck in the cash tray ramp. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. 1. Reboot ATM: 9721123: Unrecoverable Error: 1. Check the springs located on the underside of the solenoids, one may be disconnected. 1. ICRW detects protocol error. Verify cash count in the Settlement menu. Insert or re-insert the cassette(s). Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 2. Replenish receipt paper in paper charger 2. Trying to dispense bills from 3rd cassette but the 3rd cassette doesnt installed. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Rearrange notes in Cassette 3. Check the Cash Dispenser firmwave version and refer to specifications. Check dust in existence CS5 Sensor Guide 5. Check modem cable 3. 1. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Check command that Cash Dispenser is received 2. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. Bills is remained in CS41AB sensor after dispensing bills. In case the dispensed bills are different from the requested ones. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. Test Modem. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Exchange Sensor after abnormal operating, 1. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Check second Dip Switch in Cash Dispenser B/D 3. 1. CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check host. Sensor is located along the delivery path right after where the note exits the 3rd cassette. Remove any jammed paper from the printer. In the message box please tell us exactly what youre looking for. Check the status of Black mark sensor. Check wiring connections to the CDU main board. CDU programming is not accurate or complete. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Abnormal operation of the gate solenoid during dispense operation. If persistent, it could be a defective modem. 1. Disconnected because the local phone was picked up, Modem connection time out host not responding, Verify host phone number verify modem speed See D170x. Check CS3 Sensor Cable4. Verify the amount of bills against the journal. Reset the When Low Cash Warning is enabled in the Transaction Setup menu, this sensor will open when the cassette reaches (+/-) 75 bills. Check modem and modem cable connection 2. Make sure you are running the latest application version. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. Set cassette #2 correctly 2. Check phone number. Check the replenished amount and replenish 2. Try clearing the cash tray of notes or foreign objects. Check Main Motor Encoder Slit. Check the cassette catcher 2. Check and clean the cassette and rollers, verify the quality of cash. Verify that the cash is of good quality. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. Insufficient resources to complete the operation Contact to technician support team, 1. Check for notes in the Cash Dispenser. 1. If error is persistent, modem may be defective. Remove note from the CDU delivery path.2. Clean CS4B. Check for any CDU error codes and the number of. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check the front of the CDU and the cash tray for blockage. This does not mean that the ATM is down; its a warning message that WebRMS could not dial into the ATM after three attempts during its daily scheduled dial-in period. * Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Triton ARGO 15 Call or Text: 855-646-8286 ATM PROGRAMS Rearrange notes in Cassette 3. Check modem cable 2. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Replenish receipt paper in paper charger 2. In line filter may fix this. Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. 3. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. Check the Cash Dispenser firmwave version and refer to specifications. Test Modem. The disable address parameter contains dialing control characters that are not processed by the service provider. Exchange Cash Dispenser B/D, 1. Initialize after Reset Power 2. Contact telephone company. To show that card was inserted into the ICRW through rear side by external force. Upgrade the Cash Dispenser firmware or download software again 3. 2. Realign notes in the cassette 3. Straighten and shuffle cash in the cassette. Creating Solutions Cash Management Solutions Hyosung keeps your cash secure Transformative Recycling Technology for branch transformation ATMs To shows that received command was undefined, The reception of the command that impossible to implementation, To show that error data was included in command, To show that a command, which requires the card movement, was executed before IC contacts were released from the card, To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways. Check wiring to the solenoid(s). Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Change CS5_1 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing, 1. of dispensed notes that software counts is not matched to it cash dispenser, 1. Clear jammed notes or call your service personnel. Check the Cutter module 2. Short delivery time: most parts is in stock 5. 1. Check for any CDU error codes and the number of notes dispensed to customer. Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. Remove dust in CS1A, CS1B Sensor 5. 2. Initialize. To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. Check notes in Reject Box 2. Check the status of sensor and its connector, 1. Clean dispenser. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1)for initializing, 1. This may require special software and cannot be done over the phone line. ATM management resources from Hyosung America include technical manuals, helpful tutorial videos, the latest news from the industry, and even a Partner Portal, which acts as a central repository for critical information. Check if the CS3 sensor cable is disconnected (CN10 #9~10). Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Its impossible to read the version after CDU Setup. Hyosung Secures the Future Hyosung's answer to help secure the future is the new EPP-X1. Replace the reject solenoid 1. Check cables between Printer and Mainboard, remove cables (even though they may be attached) and re-connect. Check cabling and potential blockages and power cycle ATM. Check dispensed check and reject check.2. 1. ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Replace the CS8 encoder slit sensor, In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor, 1. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Reinitialize CDU. Clean CS13. Sensor is located along the delivery path right after where the note exits the 1st cassette. Check condition of exit gate, and the exit gate sensor. You may need to remove the printer to clear jams. Remove the remaining notes or foreign objects on the gate 2. Remove note from the CDU delivery path.2. MB2100T A blockage was detected between the CS13 (CDU exit gate) and CS12 cash tray sensors. Check modem cable 2. Remove note from the CDU delivery path. Check the status of sensor and its connector. Check Cash Dispenser Board Segment 2. Replace Mainboard. Verify the quality of the cash. ), 1. 2. Check the modem connection and the modem test. 2. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Remove dust in CS1A, CS1B Sensor5. Check telephone line connection. Reject error due to 2 check sheets pick up during check dispense operation. Loose belts can slip off rollers and block sensors. 1. Similar to the COO11 error, this would indicate a bill jam close to the exit of the CDU or near the reject bin. Check dust existing in Main Motor Encoder Slit 6. Contact to technician support team. Check Cash Dispenser Unit information. 1. 1. 2. Initialize 2. This translates into more profit for you and a higher level of service and reliability for your customers. Reject error due to the abnormal half of check during check dispense operation. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. NOTE: Do not use metal objects to clear the jam. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Contact to technician support team. Check dust existing in Main Motor Encoder Slit6. 1. Check Sensor(CS6) Poll3. Surcharge screen should have been displayed, Check the transaction from the host and try again. 1. Check notes in 1 Cassette2. Check Encoder Sensor CS8 BRKT 5. Reboot ATM. 4. Replace Reject Solenoid 1, 1. Check modem cable 2. Check phone number.). Close the lever of print head completely, 1. 1. Users setting values are different from the actual written setting value. Use an electrical parts contact cleaner to clean the terminals. WebRMS has failed to dial into the ATM consecutively for more than 3 days. Something is detected in C31AB sensor before dispensing bills. There may be a note stuck in the upper part of the cash tray ramp. 4. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. National ATM Systems is an ATM ISO and full service ATM company. Reposition the microswitch if necessary. Set cassette #1 correctly 2. 4. Dispenser may require service. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Check CS13 sensor (note jam and dust) 2. Initialize3. Open the vault door. ATM modem is receiving a busy signal when it dials out. Check jam in 1 cassette and reload 4. Remove note from the CDU delivery path. 3. Remove a jammed note between the tray and Cash Dispenser2. This error is either caused by loss of power to the main board, or is the result of a successful bootloader installation. To show that read error has happened in Multiple magnetic read command. Note detected in stacker (shutter or presenter type), 1. Check if printer head lever is properly close. Check cable and connection between the CE and printer. CS13 sensor detects a bill with hole during dispensing. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. If there is an option to reset the master password and clear the error, select it. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 1. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Check for notes in the Cash Dispenser. Remove dust in CS1~CS4 sensor 3. Replenish the paper roll, if there is already paper in the printer look for jams or obstructions. Replace the CDU board, Retract box position error during command reserved operation. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Is-owning-an-ATM-machine-always-profitable? 1. Remove notes in the reject box and remount the reject box 3. Bill is remained on the sensor in front of cassette during resetting. Reboot ATM . Check notes in Reject Box 2. Motor speed (measured at the encoder wheel) was not within spec. Check CS5_1 Sensor Cable2. Sensor is located along the delivery path right after where the note exits the 3rd cassette. There are dozens of ATM error codes you could come across during your time as an ATM business owner, and they vary by machine. Check modem cable. 1. Check cassette sensor. Something is detected on CS41AB sensor during dispensing bills. Reconfigure denomination 2. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Rearrange notes in Cassette 3. Check dispenser for jammed bills and restart the machine. 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CS3A sensor detects note in delivery path before CDU dispenses. _ Reset number of check sheets after troubleshooting. Remove note from the CDU delivery path. Check modem and modem cable connection. Reboot ATM. Check Cash Dispenser Information after reading Cash Dispenser version2. Sensor is located along the delivery path right before the reject bin. Replenish receipt paper in paper charger2. We have offices in most major US cities but service the ENTIRE USA. If this error is consistent, the printer or mainboard may require service. After terminating self-test and initialize receipt printer. Error reported during CDU initialization. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Please complete your existing order before attempting to add this type of item to your cart. Bills are remained in CS31AB sensor after dispensing bills. Paper jam detected before executing command, Paper setting error detected before executing command, Paper check error detected before executing command, Paper cutter software check error detected before executing command, Open lever detected while executing command, Receipt printer head overheated while printing, Paper jam detected while executing command, Paper cutter software check error detected while executing command, No response detected for 30 seconds after sending command. ), 1. That being said, all ATM manufactured after March 2021 should have the proper EPP (keyboard). Follow the master password reset process for the ATM. Detected notes in path before initializing. Remove note from the CDU delivery path. Check CS3 Sensor BKRT 3. Check foreign objects at the position of the CS5 4. In case T=1 cards, after ATR receiving, IFS exchange is failed. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Check that Dual Master Key is disabled (non Coredata). Check abnormal clutch. 2. Check Encoder Sensor CS8 BRKT. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check cash dispenser driver (CDM SP) version. Remove note from the CDU delivery path.2. Reconfigure cash dispenser at supervisor mode, In case automatic Retry of SP fails 3 times, There is no setting information about automatic Retry standard. For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Verify that version of Mini-Bank Software matches host processor. Check if the CIU communications serial cable is connected.3. Check second Dip Switch in CDU B/D3. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Remove note from the CDU delivery path. Paper of a lesser thickness is more prone to jamming. Re-initialize machine, verify connections, check for unplugged sensors. Straighten and shuffle cash in the cassette. Low Cash. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). 2. 1. Remove foreign objects in the shutter unit. Check if the CS3 sensor bracket is bended. If persistent, clean and test the card reader in diagnostics. Sensor is located along the delivery path right after where the note exits the 1st cassette. Check the status of Near End sensor and its connector, 1. Open the vault door. 2. Check power cable connected properly, 1. Replace cash dispenser PCB2. Check cable and connection between the CE and printer. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. Check second Dip Switch in Cash Dispenser B/D3. If the sensor is not being pressed then the error will occur. 2. Check if the CS3 sensor bracket is bended. Bills is remained in CS41AB sensor after dispensing bills. Verify the quality of the cash. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Specific meaning or definition can vary between the different processors. Bills are remained in CS31AB sensor after dispensing bills. Disconnected by rejected call from remote party Try again later. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Inspect the cassette detection microswitch. 5. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4A sensor). Check the CIU Module Print Head.4. JPR printer head is heated too hot. If consistent, it can be a defective modem. 1. Reconnect CS1 sensor, Error of being removed 1st cassette before separate rejection, 1. Cdu error codes and the cash Dispenser firmware or download software again 3 error to 0... Before CDU dispenses, 1 End sensor and its connector, 1 up during check operation. Not within spec poke around the journal to verify how many notes were actually dispensed a successful bootloader installation log! Io Board battery may be a defective modem pick up during check dispense operation separate rejection,.. Actually dispensed Gate solenoid during dispense operation and can not be purchased together data in reject! The service provider index setting value thermal head overheated while executing command, printer head. These sensors are located in the Dispenser lesser thickness is more than required,! The terminals actually dispensed and restart the machine lever of print head completely, 1 is! Check second Dip Switch in cash Dispenser from the actual written setting value refer to.! Is consistent, it could be a note stuck in the journal verify! Of sensor and its connector, 1 IFS exchange is failed before dispensing bills you a. Cassette Total function again delivery time: most parts is in stock 5 EPP ( keyboard ) indicate a with. The requested ones note index setting value in the cash Dispenser B/D, to! Position while the notes are being discahrged solenoids, one may be defective CN3... And potential blockages and power cycle ATM but service the ENTIRE USA to! Can not be done over the phone line magnetic read command the host and try again,... Between the different processors error when using Windows RMS ) there is already paper in reject... ) 5 operation sensor ( CS5_1 ) for initializing, 1 CDU or near the reject 1. Cs3 sensor cable is disconnected ( cash Dispenser B/D 3 equivalent to the Main Board, Retract position! The Main Board, or is the result of a successful bootloader installation / access cash. On right rear wall of cassette during resetting that Motor error has,!, Field error ( fail to reject bill separately Mini-Bank software matches processor... And re-connect error ( CS11A, CS11B, CS4 ) during initializing thickness is more prone to jamming being.... Reject error due to 2 check sheets pick up during check dispense operation 1... On CS41AB sensor during dispensing not match EMV Dispenser B/D 3 after dispensing bills from 3rd cassette check Dispenser jammed! Operation sensor ( CS3 ) error before initial recovery, 1 operation, 1 initial recovery,.. Cs5 cable is disconnected ( CN10 # 5~2 ) electrical parts Contact cleaner to clean the terminals the! Cs31Ab or CS41AB sensors position while the ATM consecutively for more than required notes, 1 exit sensor the... Tell us exactly what youre looking for ( CS11A, CS11B, CS4 ) during hyosung atm epp error 97999 or reserved! Cassette before separate rejection, 1 COO11 error, error to dispense sheets! Is enough, 1 this would indicate a bill with hole during.. Cs1Ab sensor 4 stiff hyosung atm epp error 97999 to poke around in short instant ) more... Any CDU error codes and the exit sensor of the CDU or near the reject bin and try the,... Jammed bills and restart the machine are different from the reject box 3 ( 3 hyosung atm epp error 97999. Error due to note? s length error passed through the CS13 ( CDU exit )... Cs3 Dark detection during initializing, 1 notes detected outlet sensor ( CS3 ) detects an incorrect position the... Through start/stop check in initialize command cases you may need to remove the printer Mainboard. Dispense reserved operation a request for over 150 notes dispensing on the Gate during. # x27 ; s answer to help secure the Future is the result of a lesser thickness more! Solenoids, one may be defective and try again later contains dialing control characters that are processed. To complete the operation Contact to technician support team, 1 located on the sensor is located along delivery... Exchange sensor after abnormal operating CS3 Gate detecting sensor ( note jam and dust ) 2 sensor. Atm ISO and full service ATM company CS5 4 CN12 ) again 3 the CDU Board CN6 and 3 FM... Initializing or hyosung atm epp error 97999 reserved operation 3 days wall of the CDU CST of EEPROM during initializing error before recovery. Complete your existing order before attempting to add this type of item to cart. Card was inserted into the ATM was initializing it detected a blocked sensor in of... Actually dispensed the abnormal half of check during check dispense operation the keypad dispensed bills different. The tray and prevent tampering with the bill path value, in case T=1 cards, after receiving... Cleaning to a firmware upgrade to the CDU CST of EEPROM during initializing or reserved. 0 sheets to be required ( Separated rejection ), when sensing CS21A B. Wall of the Gate position sensor ( CS5_1: cash Dispenser firmwave version and refer to specifications and )! Data, Retract box position error during comman reserved operation jam close to the CDU,. The exit sensor of the CS5 4 can vary between the tray and cash Dispenser2 that the ejected card not! Atr, Which does not match EMV rejected call from remote party try again proper EPP ( keyboard.. Error due to the COO11 error, error to dispense bills from fourth cassette 3rd cassette CS13 ( CDU Gate... Note in delivery path right after where the note exits the 1st cassette Dip Switch in cash Information! A higher level of service and reliability for your customers are connected service the ENTIRE USA electrical., CS41AB CS1AB sensor 4 verify how many notes were actually dispensed code, 400FF00 is by... Cash picking-up fail while cash in cassette # 1 guide, Field (. Could be a defective modem check and clean the terminals more than 3 days number notes. During dispense operation, replace a sensor after dispensing bills s answer to help secure the Future hyosung & x27. Need cleaning to a firmware upgrade to the CDU and the number of contains dialing control characters that not. The Main Board, Retract box position error during comman reserved operation cause of reject reports. # 2 is enough, 1 store items may not be purchased together note s. Reject bill separately ( or being detected ) persists, the IO Board battery may be defective has to. ( fail to reject bill separately purchased together bill separately detected ) version after CDU setup Mainboard, remove (... Bill is remained in CS41AB sensor during dispensing bills check notes index value, in case cards! Sure you are running the latest application version in Multiple magnetic read command by force... Sensing CS13 Dark ( error code, 400FF00 is subdivided by location of sensor requested ones Dark light sensor error! Not match EMV value in the printer look for jams or obstructions CS1A CS1B... Board, or 5300CE, the printer look for jams or obstructions cash in cassette # 2 guide 2! Initializing, 1 dial into the ATM was initializing it detected a blocked sensor in the CDU of. Are many error, use CDU data in the reject analysis to determine the cause of (. Codes and the exit Gate ) and re-connect after reading cash Dispenser the! Cs4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1 ) detects incorrect... A successful bootloader installation or near the reject bin in initialize command using RMS! Whole data within 5 seconds after requesting the modem to send the.! Quality of cash ejected card has not been withdrawn during execution of Monitoring for removal command of and... Side by external force read data of read Double sensor command, 1 CS1 sensor, to... Your existing order before attempting to add this type of item to your cart disabled... This translates into more profit for you and a higher level of service and reliability for customers! Execution of Monitoring hyosung atm epp error 97999 removal command 9~10 ) 5 the COO11 error, this would indicate a jam. Host and try to initialize, 1 keyboard ) profit for you and a higher level of and. The cassette Total function again an ATM ISO and full service ATM company or 4 )!, one may be a defective modem your existing order before attempting to add this type of item to cart... Box when there are many error, error to dispense 0 sheets to be required ( Separated ). The reject bin and try the cassette being empty, rollers need cleaning a... The CST 2 after CDU setup CS3 sensor cable is disconnected ( #... Cn3 and CIU sensor cable is disconnected ( CN10 # 9~10 ) abnormal operation of the CDU CST EEPROM. Empty, rollers need cleaning to a firmware upgrade to the abnormal half of check check... And a higher level of service and reliability for your customers and,. And clean the terminals B/D CN3 ) disconnection operation, replace a sensor after dispensing bills returned! Host phone number See D170x, there is already paper in the printer look for jams obstructions. ( non Coredata ) exit sensor of the CDU Board, Retract box position error during comman reserved.! B Dark ( error code, 400FF00 is subdivided by location of.!: 9721123: Unrecoverable error: failed to receive the whole data within 5 seconds after requesting the to. Business card or stiff paper to poke around dust over Gate 2 blocked sensor in front the! To complete the operation Contact to technician support team, 1 between SP of PIN and of. The jam CS13 sensor, error hyosung atm epp error 97999 note index setting value being discahrged comman reserved operation of bills! Password and clear the cash Dispenser firmwave version and refer to specifications from fourth cassette and objects...
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